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Knowledge work automation in a post-RPA world

The rise of robotic process automation in the late 2010s heralded a new era of knowledge work automation. RPA bots could emulate human tasks, completing simple workflows via scripted interactions with user interfaces or application programming interfaces. Though RPA can save organizations money by replacing repetitive human activity with less expensive bots, it suffered from ...
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How organizations can optimize generative AI costs

Generative artificial intelligence models are at the heart of the AI revolution today. As enterprises expand their gen AI initiatives, they recognize that the cost of developing, deploying and operating these models can be significant as use cases scale and expand. Organizations transitioning from gen AI pilots to production experience a rude awakening when it ...
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The emerging data stack brings opportunities and risk for buyers and sellers

The so-called modern data stack is getting a facelift and perhaps a complete body makeover. As the point of control shifts from the database management system to the governance layer, we cite three dynamics that highlight a reshaping of today’s data landscape, including: 1) Key data players are disrupting the established norm as they expand ...
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Why Databricks vs. Snowflake is not a zero-sum game

Three main pressure points are transforming the modern data landscape: 1) Increased interest in adopting open table formats to allow any compute to operate on any data; 2) The point of control is shifting from the database management system to the governance layer; and 3) AI is enabling the emergence of a new class of ...
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Rethinking productivity measurement in the age of AI

Executives are laser-focused on how generative artificial intelligence can have an impact on employee output. As the chief strategy officer for a DevSecOps software company, GitLab, I spend a lot of time speaking with customers about AI’s impact on software development. Organizations have largely moved past the fear associated with AI and are now looking ...
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Gen AI is passé. Enter the age of agentic AI

Early-phase generative artificial intelligence AI – or “request/response AI” — has not yet lived up to the expectations implied by the hype. We believe agentic AI is the next level of artificial intelligence that, while building on generative AI, will go further to drive tangible business value for enterprises. Early discussions around agentic AI have ...
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HPE and Nvidia rock the Sphere for HPE Discover

The HPE Discover event in Las Vegas has long been a marquee event for technology enthusiasts and industry professionals, but this year the event was truly one for the books. The inclusion of Atmosphere, HPE Aruba Networking’s flagship show, within the Discover event provided a holistic view of Hewlett Packard Enterprise Co.’s expansive ecosystem. Furthermore, ...
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Decoding the chess moves of Snowflake and Databricks

As customers try to “get artificial intelligence right,” the need to rationalize siloed data becomes increasingly important. Data practitioners could put all their data eggs into a single platform basket, but that’s proving impractical. As such, firms are moving to an open model where they maintain control of their data and can bring any compute ...
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Digital disruption at TM Forum’s DTW24-Ignite conference

The Telemanagement Forum bills itself as a driving force for digital transformation for telecommunications companies and the technology vendors that serve them. This transformation was prevalent across the TM Forum’s DTW24-Ignite flagship conference in Copenhagen this week. I interviewed several vendors at the conference and boiled down my list to nine of the most disruptive. Many ...
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Crystallizing Snowflake Data Cloud Summit 2024

Snowflake Inc.’s Data Cloud Summit 2024 was a weeklong event that brought together more than 20,000 of Snowflake’s core enterprise customers, developers and ecosystem partners to San Francisco this past week. The event highlighted the expanding aspirations of the company as it evolves its Data Cloud into an AI Data Cloud and a platform for developing intelligent ...